Clarity Finances Privacy Policy
Effective Date: October 26, 2023
Welcome to Clarity Finances! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Clarity Finances, operated by Silverline Financial Solutions Inc., located at 111 N Canal St STE 900, Chicago, IL 60606, USAcollects, uses, and safeguards your information when you visit our website (clarityfinances.com) and use our services. Our Data Protection Officer is Anya Petrova, and she can be reached at anya.petrova@seralithharbor.com. We are dedicated to maintaining the trust and confidence of our clients and visitors.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, postal address, and financial information (such as income, expenses, and investment details) when you register for an account, subscribe to our newsletter, participate in a survey, or request financial advice. For example, when you sign up for our personalized budgeting tool, we collect income and expense data to provide tailored recommendations.
- Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand how users interact with our site and improve its performance.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track user activity on our website and hold certain information. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookies through your browser settings, but disabling cookies may affect your experience on our website. For detailed information, please see our Cookies Policy.
- Third-Party Information: We may receive information about you from third-party sources, such as social media platforms or marketing partners, if you choose to connect with us through these channels. We will only use this information in accordance with this Privacy Policy.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Improving Services: We use your information to provide you with personalized financial advice, budgeting tools, investment recommendations, and other financial planning services. This includes analyzing your financial situation, developing customized strategies, and tracking your progress toward your financial goals.
- Communication: We may use your contact information to send you newsletters, marketing communications, and other information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
- Personalization: We use cookies and similar technologies to personalize your experience on our website, such as remembering your preferences and showing you content that is relevant to your interests.
- Analytics: We use log data and other analytics tools to analyze trends, track user behavior, and gather demographic information about our user base as a whole. This information helps us understand how our website is being used and identify areas for improvement.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms of service, and protecting our rights and the rights of others.
3. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to protect your personal information during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized employees and contractors who need to know the information in order to provide our services.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Data Breach Response Plan: We have a data breach response plan in place to quickly and effectively respond to any security incidents.
Despite our best efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by applicable laws.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact our Data Protection Officer, Anya Petrova, at anya.petrova@seralithharbor.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
5. Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with providing our services, such as payment processors, data analytics providers, and marketing automation platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with our business partners, such as financial institutions or insurance companies, if you choose to participate in their products or services. We will always obtain your consent before sharing your information with these partners.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
- Affiliates: We may share information with our parent company, Silverline Financial Solutions Inc., and its subsidiaries.
We do not sell your personal information to third parties.
6. International Data Transfers
111 N Canal St STE 900, Chicago, IL 60606, USA
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Clarity Finances
Silverline Financial Solutions Inc.
Email: support@seralithharbor.com
Phone: +1 312-899-0990